Thank you for visiting and placing an order with Image Digital. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Standard||4-5 business days||Dependent on product|
|Express||2-3 business days||Dependent on product|
|Priority||Next day||Dependent on product|
Delivery provided by Australia Post for smaller items and selected couriers based on size of product and location.
Delivery delays can occasionally occur but you will be informed if unexpected delay occurs.
Shipment to P.O. Boxes
Image Digital does not ship to P.O. Box addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Refer to our Return Policy.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside Australia.
Our Return Policy provides detailed information about options and procedures for returning your order.